SINIFINIZI YENİLEYİN
EĞİTİMİN ALİBABASI
SINIFINIZI YENİLEYİN
EĞİTİMİN ALİBABASI

Sure, I'll translate the whole text into English for you:


**CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS**


**GENERAL:**


1. If you order electronically through the website you are using, you are deemed to have accepted the pre-notification form and distance sales agreement provided to you.


2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Sales Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they have purchased.


3. Shipping costs, which are shipment expenses, will be paid by the buyers.


4. Each purchased product will be delivered to the person and/or organization at the address indicated by the buyer within the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.


5. The purchased product must be delivered complete and in accordance with the specified qualities in the order, along with any documents such as a warranty certificate, user manual, if any.


6. In case it becomes impossible to sell the purchased product, the seller must notify the buyer in writing within 3 days from the date they become aware of this situation. The total amount must be refunded to the Buyer within 14 days.


**IF THE PURCHASED PRODUCT PRICE IS NOT PAID:**


7. If the buyer does not pay the purchased product price or cancels it in the bank records, the seller's obligation to deliver the product ends.


**PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARDS:**


8. If it is determined that the credit card used for payment has been unauthorizedly used by third parties after the product has been delivered, and if the selling price of the product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the product within 3 days, at the expense of the SELLER.


**IF THE PRODUCT CANNOT BE DELIVERED WITH UNFORESEEN REASONS:**


9. If unforeseen force majeure events occur for the Seller and the product cannot be delivered within the specified period, the situation will be notified to the Buyer. The Buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is removed. If the Buyer cancels the order; if payment is made in cash, the amount will be refunded to the Buyer in cash within 14 days from the cancellation. If payment is made by credit card and canceled, the product price will be refunded to the bank within 14 days from the cancellation, but it may take 2-3 weeks for the bank to transfer it to the Buyer's account.


**OBLIGATION OF THE BUYER TO INSPECT THE PRODUCT:**


10. Before accepting the delivery of the product/service, the Buyer shall inspect it; damaged and defective products/services such as dented, broken, torn packaging, etc., should not be accepted from the cargo company. The delivered product/service will be deemed to be undamaged and intact. The BUYER must carefully protect the product/service after delivery. If the right of withdrawal will be exercised, the product/service should not be used. The Invoice must also be returned along with the product.


**RIGHT OF WITHDRAWAL:**


11. The BUYER; without assuming any legal or criminal liability and without giving any reason, may exercise the right of withdrawal from the contract by rejecting the product within 14 (fourteen) days from the delivery date to himself or the person/organization at the address indicated.


12. CONTACT INFORMATION FOR THE SELLER'S WITHDRAWAL NOTIFICATION:


COMPANY


NAME/TITLE: STEMXR Software and Informatics R&D Publishing Trade Inc.


ADDRESS: Dudullu Mah. Des-2 Cad. Teknopark Building No: 8 Inner Door No: 15 Ümraniye/ISTANBUL


EMAIL: kargo@stemxr.com.tr


TEL: 0538 418 08 30


FAX: 0216 420 70 00


**DURATION OF THE RIGHT OF WITHDRAWAL:**


13. If the product purchased is a service, the 14-day period starts from the date the contract is signed. In service contracts where the service has started with the consumer's approval before the withdrawal period expires, the right of withdrawal cannot be used.


14. The expenses arising from the use of the right of withdrawal are borne by the SELLER.


15. In order to exercise the right of withdrawal, written notification must be sent to the SELLER by registered mail, fax, or email within the 14-day period, and the product must not have been used within the framework of the provisions regarding "Products for which the Right of Withdrawal Cannot Be Used" specified in this contract.


**USE OF THE RIGHT OF WITHDRAWAL:**


16. The invoice of the product delivered to a third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Returns of orders issued on behalf of corporations will not be completed if the RETURN INVOICE is not issued.)


17. Return form, The boxes of the products to be returned, the packaging, and if any, the standard accessories must be returned complete and undamaged.


**RETURN CONDITIONS:**


18. The SELLER is obliged to refund the total amount and documents that put the BUYER into debt to the BUYER within 10 days from the date of receipt of the withdrawal notification and to take back the product within 20 days.


19. If there is a decrease in the value of the goods due to a reason caused by the BUYER or if the return becomes impossible, the BUYER is obliged to compensate the damages of the SELLER in proportion to the fault of the BUYER. However, the BUYER is not responsible for changes and deteriorations caused by the proper use of the goods or the product within the right of withdrawal period.


20. If the campaign limit amount arranged by the SELLER is reduced due to the exercise of the right of withdrawal, the amount of discount utilized within the scope of the campaign is canceled.


**PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:**


21. Products prepared according to the consumer's requests or explicitly for personal needs, underwear bottoms, swimsuits and bikini bottoms, cosmetics, single-use products, products with a risk of quick deterioration or a possibility of expiry date, products that are not suitable to be returned due to health and hygiene reasons after delivery and whose packaging is opened by the BUYER after delivery, products mixed with other products after delivery and cannot be separated due to their nature, except for those provided within the scope of subscription agreements, products related to periodicals such as newspapers and magazines, electronic services instantly performed or non-material goods delivered to the consumer instantly, as well as voice or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, returns of which the packaging has been opened by the BUYER are not possible according to the Regulation. In addition, exercising the right of withdrawal for services started with the consumer's approval before the withdrawal period ends is also not possible according to the Regulation.

22. Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, reproducible software and programs, DVDs, VCDs, CDs, and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened, untested, undamaged, and unused for them to be eligible for return.


**DEFAULT AND LEGAL CONSEQUENCES**


23. If the BUYER defaults on payment made by credit card, the BUYER acknowledges, declares, and undertakes that they will pay interest to the bank cardholder bank and be liable to the bank within the framework of the credit card agreement between them. In this case, the relevant bank may resort to legal remedies; may demand expenses and attorney fees from the BUYER, and in any case, if the BUYER defaults on their debt, the BUYER agrees to pay the damages incurred by the SELLER due to the delayed performance of the debt.


**PAYMENT AND DELIVERY**


24. You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our Yapı Kredi bank accounts (TRY).


25. You can use your credit cards through our website, and benefit from single online payment or online installment options for all types of credit cards. In your online payments, the amount will be deducted from your credit card at the end of your order.